QCNC's Call Center supplements clients' existing technology support and network administration staff by working directly with end users over the phone to solve basic service and support problems. The Call Center is a single point of access to:

	The quickest response to your service and support needs
	The information resources of multiple technology vendors
	An efficient, cost-effective resolution to your hardware and software problems
	Warranty and non-warranty hardware repairs
	Network support
	Installations and upgrades for hardware, software, networks and operating systems
	Any other technical support needs

QCNC's Technical Service and Support Team provides on-site service and support. The technicians and system engineers that comprise our Technical Service and Support Team are certified staff professionals, continuously striving for the highest standard of technical proficiency. They have experience with a broad range of vendors, products and technologies and are ready to respond to and resolve your technical needs quickly, efficiently and cost-effectively.

QCNC's Full Service Commitment
QCNC's Call Center and Technical Service and Support Teams understand that even minor technical problems make it hard for client's to work and limit access to important business information. That's why we are committed to:

	Quick response
	Accurate problem diagnosis
	Efficient, cost-effective problem resolution
	Keeping you informed

We provide a full service commitment designed to getting clients back on track quickly, maintaining productivity and saving time and money.

QCNC's standard service and support offering includes:

	Immediate response from a Call Center Representative
	Response, within one business day, from a QCNC technician*
	On-site consultations with QCNC technicians and system engineers
	Telephone access to service and support providers
	Service delivery on normal business days, between 8:30 a.m. and 5:00 p.m.

Any QCNC technical and support service can be tailored to meet your organization's specific needs. All services may be purchased on a per-call or service contract basis.

*Upgrade options to two and four hour response time and extended service and support hours are available.

Contact Us
For additional information, contact QCNC's Business Development Team.  Our expert team of seasoned professionals are ready to answer your questions.

Please contact us at info@qcnc.com or at our Headquarters:

Headquarters: (805) 501-4664   Fax: (270) 573-6138